[{"title":"Copy Report Templates in a Click","link":"https://our-hero.com/hero-flame-updates/copying-report-templates-25-sept","description":"

No need to start from scratch! You can now copy any of your existing report templates, so building a new one just got a whole lot faster. See Copying an Existing Report Template for the how-to.

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One thing to know alongside this: once reports already exist against a template, you can no longer change the reporting periods. This keeps written and published reports locked to the right time period, every time. Need to make a bigger change to a reporting period? Simply copy the template using the process above, then adjust the periods on the new copy. 

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","content:encoded":"

No need to start from scratch! You can now copy any of your existing report templates, so building a new one just got a whole lot faster. See Copying an Existing Report Template for the how-to.

\n

One thing to know alongside this: once reports already exist against a template, you can no longer change the reporting periods. This keeps written and published reports locked to the right time period, every time. Need to make a bigger change to a reporting period? Simply copy the template using the process above, then adjust the periods on the new copy. 

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\n\"\"","category":["NZ","NSW"],"pubDate":"Fri, 25 Sep 2026 03:15:16 GMT","guid":"https://our-hero.com/hero-flame-updates/copying-report-templates-25-sept","dc:date":"2026-09-25T03:15:16Z","dc:creator":"Hero"},{"title":"Receipts Now Grouped by Student","link":"https://our-hero.com/hero-flame-updates/receipts-now-grouped-by-student","description":"

Receipts Now Grouped by Student

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Your 80mm receipts just got clearer. Payments now group by student name instead of by family, making it easy to see exactly what was paid for each child.

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This update also brings your receipts in line with the revised DoE requirements.

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","content:encoded":"

Receipts Now Grouped by Student

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Your 80mm receipts just got clearer. Payments now group by student name instead of by family, making it easy to see exactly what was paid for each child.

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This update also brings your receipts in line with the revised DoE requirements.

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\n\"\"","category":"NSW","pubDate":"Wed, 09 Sep 2026 04:16:15 GMT","guid":"https://our-hero.com/hero-flame-updates/receipts-now-grouped-by-student","dc:date":"2026-09-09T04:16:15Z","dc:creator":"Hero"},{"title":"SMART Assessment Updates – Import Your Data into Hero","link":"https://our-hero.com/hero-flame-updates/smart-assessment-landed-nz-20-aug","description":"

SMART has landed in Hero and importing your data is a breeze! All schools now have the SMART assessment available in your software, just add it to your assessment page to make it visible to teachers.

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When you come to import your data, Hero reads the SMART export file directly, so grades import straight in with no editing required. Just ensure the word “SMART” is saved as part of the name of your .csv file before you import.

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Full how-to here: Importing SMART Assessment Data

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We also took the opportunity to tweak the import to recognise the alternate \"date assessed\" column headings in your Phonics Check data files. To prepare these for import, simply remove the ID column in the .csv file.

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Please contact the friendly help desk team via the (?) in Hero if you need further assistance.

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\"SMART

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","content:encoded":"

SMART has landed in Hero and importing your data is a breeze! All schools now have the SMART assessment available in your software, just add it to your assessment page to make it visible to teachers.

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When you come to import your data, Hero reads the SMART export file directly, so grades import straight in with no editing required. Just ensure the word “SMART” is saved as part of the name of your .csv file before you import.

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Full how-to here: Importing SMART Assessment Data

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We also took the opportunity to tweak the import to recognise the alternate \"date assessed\" column headings in your Phonics Check data files. To prepare these for import, simply remove the ID column in the .csv file.

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Please contact the friendly help desk team via the (?) in Hero if you need further assistance.

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\"SMART

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\n\"\"","category":"NZ","pubDate":"Thu, 20 Aug 2026 03:25:40 GMT","guid":"https://our-hero.com/hero-flame-updates/smart-assessment-landed-nz-20-aug","dc:date":"2026-08-20T03:25:40Z","dc:creator":"Hero"},{"title":"Important Update: Hero Privacy Policy Updates","link":"https://our-hero.com/hero-flame-updates/privacy-policy-update-jul-26","description":"

Hero has recently updated its Privacy Policy. The next time you log in – whether as staff, a caregiver, or a student – you will be prompted to review and accept the updated terms and conditions before entering the app.

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This will now happen automatically whenever we update our Privacy Policy, so you can expect a similar prompt any time changes are made in future.

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Thank you for helping us keep our school community's data secure!

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","content:encoded":"

Hero has recently updated its Privacy Policy. The next time you log in – whether as staff, a caregiver, or a student – you will be prompted to review and accept the updated terms and conditions before entering the app.

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This will now happen automatically whenever we update our Privacy Policy, so you can expect a similar prompt any time changes are made in future.

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Thank you for helping us keep our school community's data secure!

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\n\"\"","category":"NZ","pubDate":"Wed, 05 Aug 2026 21:17:18 GMT","guid":"https://our-hero.com/hero-flame-updates/privacy-policy-update-jul-26","dc:date":"2026-08-05T21:17:18Z","dc:creator":"Hero"},{"title":"New! Delete Unwanted Report Templates & Extra Enhancements","link":"https://our-hero.com/hero-flame-updates/deleting-unwanted-report-templates","description":"

Tidy up your report templates! School Hero Administrators now have the ability to remove any unwanted templates.

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Help Article: Deleting Unwanted Report Templates

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Viewing Published Reports:

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View published reports for a group of students without needing to download PDFs. This area also allows you to download the PDFs for individual students or the whole group.

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In addition, small changes to workflows have been made to improve efficiency, including easier access to the Void and Edit button on a published report.

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","content:encoded":"

Tidy up your report templates! School Hero Administrators now have the ability to remove any unwanted templates.

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Help Article: Deleting Unwanted Report Templates

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Viewing Published Reports:

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View published reports for a group of students without needing to download PDFs. This area also allows you to download the PDFs for individual students or the whole group.

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In addition, small changes to workflows have been made to improve efficiency, including easier access to the Void and Edit button on a published report.

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\n\"\"","category":["NZ","NSW"],"pubDate":"Tue, 28 Jul 2026 00:47:16 GMT","guid":"https://our-hero.com/hero-flame-updates/deleting-unwanted-report-templates","dc:date":"2026-07-28T00:47:16Z","dc:creator":"Hero"},{"title":"Bi-annual Reports","link":"https://our-hero.com/hero-flame-updates/bi-annual-reports-nz","description":"

Need to pull up a report from last year or before? Bi-annual report snapshots are now enabled for all schools, giving you access to historic Hero reports as PDFs. Hero has captured a snapshot of your Learner Summary page as a PDF for all students at mid and end 2024, 2025 and 2026.

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Going forward, Hero’s reporting workflow provides a streamlined way to manage the reporting process, including report PDFs. Bi-annual report snapshots simply complement this: allowing you to look back on the Learner Summary page and generate a PDF of that historic content, on–demand, whenever you need it.

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Please note: these PDFs are a snapshot in time of the Learner Summary page, where you may be posting real time learner progress information, showcasing learning, and celebrating the whole child. These will be generated based on your school’s settings at the time of generation.

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For more information see Generating Bi-Annual Reports on Demand for the Whole School

\"Bi-annual

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","content:encoded":"

Need to pull up a report from last year or before? Bi-annual report snapshots are now enabled for all schools, giving you access to historic Hero reports as PDFs. Hero has captured a snapshot of your Learner Summary page as a PDF for all students at mid and end 2024, 2025 and 2026.

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Going forward, Hero’s reporting workflow provides a streamlined way to manage the reporting process, including report PDFs. Bi-annual report snapshots simply complement this: allowing you to look back on the Learner Summary page and generate a PDF of that historic content, on–demand, whenever you need it.

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Please note: these PDFs are a snapshot in time of the Learner Summary page, where you may be posting real time learner progress information, showcasing learning, and celebrating the whole child. These will be generated based on your school’s settings at the time of generation.

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For more information see Generating Bi-Annual Reports on Demand for the Whole School

\"Bi-annual

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\n\"\"","category":"NZ","pubDate":"Sun, 12 Jul 2026 21:57:25 GMT","guid":"https://our-hero.com/hero-flame-updates/bi-annual-reports-nz","dc:date":"2026-07-12T21:57:25Z","dc:creator":"Hero"},{"title":"New Enhancements from This Week","link":"https://our-hero.com/hero-flame-updates/new-enhancements-from-this-week","description":"

This week saw some fresh enhancements released. Here is what’s new:

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PDF Report Printing - Enhancements have been made to the printing of PDF copies of reports for both staff and caregivers!

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Staff Pages - You can now enable comments on Staff Pages allowing another staff member to make comments on your posts providing they have access to your page.

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\"Comments

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Donation Receipts - Adjustments to donation line items will no longer be showing on tax receipts.

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\n \"Donation\n
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","content:encoded":"

This week saw some fresh enhancements released. Here is what’s new:

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PDF Report Printing - Enhancements have been made to the printing of PDF copies of reports for both staff and caregivers!

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Staff Pages - You can now enable comments on Staff Pages allowing another staff member to make comments on your posts providing they have access to your page.

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\"Comments

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Donation Receipts - Adjustments to donation line items will no longer be showing on tax receipts.

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\n \"Donation\n
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\n\"\"","pubDate":"Tue, 07 Jul 2026 21:15:08 GMT","guid":"https://our-hero.com/hero-flame-updates/new-enhancements-from-this-week","dc:date":"2026-07-07T21:15:08Z","dc:creator":"Hero"},{"title":"New Reporting Enhancements Have Landed!","link":"https://our-hero.com/hero-flame-updates/reporting-enhancements-nsw-29-june","description":"

We’ve rolled out several highly requested updates to give you more flexibility and control over your student reports. Here is what’s new:

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","content:encoded":"

We’ve rolled out several highly requested updates to give you more flexibility and control over your student reports. Here is what’s new:

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\n\"\"","category":"NSW","pubDate":"Mon, 29 Jun 2026 03:46:39 GMT","guid":"https://our-hero.com/hero-flame-updates/reporting-enhancements-nsw-29-june","dc:date":"2026-06-29T03:46:39Z","dc:creator":"Hero"},{"title":"New Reporting Enhancements Have Landed!","link":"https://our-hero.com/hero-flame-updates/reporting-enhancements-29-june","description":"

We’ve rolled out several highly requested updates to give you more flexibility and control over your student reports. Here is what’s new:

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","content:encoded":"

We’ve rolled out several highly requested updates to give you more flexibility and control over your student reports. Here is what’s new:

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\n\"\"","category":"NZ","pubDate":"Mon, 29 Jun 2026 03:44:25 GMT","guid":"https://our-hero.com/hero-flame-updates/reporting-enhancements-29-june","dc:date":"2026-06-29T03:44:25Z","dc:creator":"Hero"},{"title":"Finance Language Update","link":"https://our-hero.com/hero-flame-updates/finance-language-update-nsw-16-june-2026","description":"
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The Department of Education (DoE) has introduced new rules about the language used with families pertaining to finance. To match these rules, Hero will now flag and block words that sound like debt (for example: \"fee,\" \"bill,\" and \"invoice\") on any descriptions that caregivers can see. You can find the full list of prohibited words from the DoE below.

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This new validation is evident when you add/edit Fee Mapping names or Descriptions. Already existing Line Items do not require change.

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","content:encoded":"
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The Department of Education (DoE) has introduced new rules about the language used with families pertaining to finance. To match these rules, Hero will now flag and block words that sound like debt (for example: \"fee,\" \"bill,\" and \"invoice\") on any descriptions that caregivers can see. You can find the full list of prohibited words from the DoE below.

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This new validation is evident when you add/edit Fee Mapping names or Descriptions. Already existing Line Items do not require change.

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\n\"\"","category":"NSW","pubDate":"Tue, 16 Jun 2026 03:30:52 GMT","guid":"https://our-hero.com/hero-flame-updates/finance-language-update-nsw-16-june-2026","dc:date":"2026-06-16T03:30:52Z","dc:creator":"Hero"}]