[{"title":"New Reporting Update to View: Reporting Workflow Release Timeline","link":"https://our-hero.com/hero-flame-updates/reporting-workflow-release-timeline-2-april-2026","description":"

A new reporting update has landed! 

\n

We are pleased to share that the Hero team is making strong progress toward launching our new and improved reporting workflow, aligned with Ministry of Education expectations, while continuing to provide schools with flexibility and choice. As schools begin to turn their attention to mid-year reporting in Term 2, we want to provide an update to support your planning.

\n

To see the full update and a release timeline, visit https://app.linc-ed.com/reporting-updates or head to the Quick Links menu > Reporting Updates > 'Reporting Workflow Release Timeline'.

","content:encoded":"

A new reporting update has landed! 

\n

We are pleased to share that the Hero team is making strong progress toward launching our new and improved reporting workflow, aligned with Ministry of Education expectations, while continuing to provide schools with flexibility and choice. As schools begin to turn their attention to mid-year reporting in Term 2, we want to provide an update to support your planning.

\n

To see the full update and a release timeline, visit https://app.linc-ed.com/reporting-updates or head to the Quick Links menu > Reporting Updates > 'Reporting Workflow Release Timeline'.

\n\"\"","category":"NZ","pubDate":"Thu, 02 Apr 2026 01:31:20 GMT","guid":"https://our-hero.com/hero-flame-updates/reporting-workflow-release-timeline-2-april-2026","dc:date":"2026-04-02T01:31:20Z","dc:creator":"Hero"},{"title":"Noel Leeming Offer: School Holiday Tech Deals!","link":"https://our-hero.com/hero-flame-updates/noel-leeming-f-f-easter-deals","description":"
\n A great new limited-time offer has just landed in the Hero app, in partnership with Noel Leeming!\n
\n
\n  \n
\n
\n \"Noel\n
\n
\n  \n
\n

From 3–19 April 2026, you’ll get cost* + 10% on a great range of tech and appliances at Noel Leeming. Find the Hero barcode in the 'Special Offers' tab of your Hero app and scan in-store to enjoy some school holiday shopping! *T&Cs apply. See noelleeming.co.nz/terms

\n

🚀 This offer is available to your wider school community, staff and families, so spread the news.

\n
","content:encoded":"
\n A great new limited-time offer has just landed in the Hero app, in partnership with Noel Leeming!\n
\n
\n  \n
\n
\n \"Noel\n
\n
\n  \n
\n

From 3–19 April 2026, you’ll get cost* + 10% on a great range of tech and appliances at Noel Leeming. Find the Hero barcode in the 'Special Offers' tab of your Hero app and scan in-store to enjoy some school holiday shopping! *T&Cs apply. See noelleeming.co.nz/terms

\n

🚀 This offer is available to your wider school community, staff and families, so spread the news.

\n
\n\"\"","category":"NZ","pubDate":"Wed, 01 Apr 2026 22:07:01 GMT","guid":"https://our-hero.com/hero-flame-updates/noel-leeming-f-f-easter-deals","dc:date":"2026-04-01T22:07:01Z","dc:creator":"Hero"},{"title":"Introducing Hubs: Hero's New Look!","link":"https://our-hero.com/hero-flame-updates/hero-hubs-admin-customise-report","description":"
\n

Eagle-eyed Heroes amongst you may have noticed a small facelift in the Hero interface!

\n

In preparation for our upcoming changes to Hero’s reporting workflow, teachers will now see the Reporting Hub in the left of the Hero screen. Watch this space for further updates as our team progresses with this exciting feature!

\n
\n

\n
\n

School Hero Administrators will see a change to the Administration menu with the options here now split into two Hubs - Admin and Customise – where all the current functionality you know and enjoy is housed.

\n
\n

\n
\n
\n  \n
\n
","content:encoded":"
\n

Eagle-eyed Heroes amongst you may have noticed a small facelift in the Hero interface!

\n

In preparation for our upcoming changes to Hero’s reporting workflow, teachers will now see the Reporting Hub in the left of the Hero screen. Watch this space for further updates as our team progresses with this exciting feature!

\n
\n

\n
\n

School Hero Administrators will see a change to the Administration menu with the options here now split into two Hubs - Admin and Customise – where all the current functionality you know and enjoy is housed.

\n
\n

\n
\n
\n  \n
\n
\n\"\"","pubDate":"Wed, 01 Apr 2026 02:40:36 GMT","guid":"https://our-hero.com/hero-flame-updates/hero-hubs-admin-customise-report","dc:date":"2026-04-01T02:40:36Z","dc:creator":"Hero"},{"title":"Calendar & Excursions Enhancements","link":"https://our-hero.com/hero-flame-updates/calendar-excursions-enhancements-apr-1-26","description":"
\n

Automatic Handling of Payments When an Event is Cancelled

\n

On the occasion of an event being cancelled that already has associated line items and/or payments, the Calendar & Excursions feature will now automatically handle the reversal of finance transactions in the following manner.

\n \n

Caregiver view:

\n

\n

Staff view:

\n

\n

Note: Deleting an event will not affect financial transactions. To ensure the correct process is used, an event cannot be deleted when Open to Caregivers or Closed to Caregivers. Utilise Delete to remove draft events prior to opening or events that have been previously cancelled.

\n

 

\n

Define Your Own Student Permissions

\n

Student Permissions are fields that are included as part of the standard student information, that you may wish to include in an event e.g. EOTC Trip Permission, Permission to act in the event of injury. You would only add these to the event if the caregiver was able to change the option for the purposes of that event.

\n

These permissions are not always located on the Permissions tab, so we have added a way for the Calendar & Excursion feature to recognise a standard student field as a Student Permission.

\n

To flag a field for potential inclusion in an event, go to Manage Fields and click EDIT on the desired field. Click to tick ‘This is a Student Permission’ and save the field.

\n

\n

This will make it available for selection when creating an event.

\n

\n

 

\n

A student permission is not restricted to a Yes/No radio button so, going forward, may be used to update permission information at the beginning of the year. More information on how to utilise this option will be provided once a bulk update process has been developed.

\n

To assist with the setup, Hero has preset the ‘Is a Student Permission’ flag on the following standard fields. (Note: these may be named differently in your school).

\n \n
\n
\n  \n
\n
","content:encoded":"
\n

Automatic Handling of Payments When an Event is Cancelled

\n

On the occasion of an event being cancelled that already has associated line items and/or payments, the Calendar & Excursions feature will now automatically handle the reversal of finance transactions in the following manner.

\n \n

Caregiver view:

\n

\n

Staff view:

\n

\n

Note: Deleting an event will not affect financial transactions. To ensure the correct process is used, an event cannot be deleted when Open to Caregivers or Closed to Caregivers. Utilise Delete to remove draft events prior to opening or events that have been previously cancelled.

\n

 

\n

Define Your Own Student Permissions

\n

Student Permissions are fields that are included as part of the standard student information, that you may wish to include in an event e.g. EOTC Trip Permission, Permission to act in the event of injury. You would only add these to the event if the caregiver was able to change the option for the purposes of that event.

\n

These permissions are not always located on the Permissions tab, so we have added a way for the Calendar & Excursion feature to recognise a standard student field as a Student Permission.

\n

To flag a field for potential inclusion in an event, go to Manage Fields and click EDIT on the desired field. Click to tick ‘This is a Student Permission’ and save the field.

\n

\n

This will make it available for selection when creating an event.

\n

\n

 

\n

A student permission is not restricted to a Yes/No radio button so, going forward, may be used to update permission information at the beginning of the year. More information on how to utilise this option will be provided once a bulk update process has been developed.

\n

To assist with the setup, Hero has preset the ‘Is a Student Permission’ flag on the following standard fields. (Note: these may be named differently in your school).

\n \n
\n
\n  \n
\n
\n\"\"","pubDate":"Wed, 01 Apr 2026 02:38:04 GMT","guid":"https://our-hero.com/hero-flame-updates/calendar-excursions-enhancements-apr-1-26","dc:date":"2026-04-01T02:38:04Z","dc:creator":"Hero"},{"title":"Exporting Student Data from Hero for SMART","link":"https://our-hero.com/hero-flame-updates/smart-data-hero","description":"
\n

Generating your data for SMART from Hero is a straightforward process that uses the same functionality you’re already familiar with when downloading an IDE file. By following the standard export workflow, you can ensure your student details stay synchronised across both platforms with just a few clicks.

\n

Quick Instructions:

\n
    \n
  1. Navigate: Click the Quick Links (three lines) → List Builder → EXPORTS.
    2. \n
  2. Select Export: Locate the External Agencies section and select SMART OPTIONS.
    3. \n
  3. Filter: Choose the required class or classes.
    4. \n
  4. Download: Click GENERATE FILE TO DOWNLOAD.
    Please note that the nature of the .ast file means you will not be able to open it.
    5. \n
  5. Upload: Take the .ast file and upload it directly to the SMART portal.
    6. \n
\n
\n
","content:encoded":"
\n

Generating your data for SMART from Hero is a straightforward process that uses the same functionality you’re already familiar with when downloading an IDE file. By following the standard export workflow, you can ensure your student details stay synchronised across both platforms with just a few clicks.

\n

Quick Instructions:

\n
    \n
  1. Navigate: Click the Quick Links (three lines) → List Builder → EXPORTS.
    2. \n
  2. Select Export: Locate the External Agencies section and select SMART OPTIONS.
    3. \n
  3. Filter: Choose the required class or classes.
    4. \n
  4. Download: Click GENERATE FILE TO DOWNLOAD.
    Please note that the nature of the .ast file means you will not be able to open it.
    5. \n
  5. Upload: Take the .ast file and upload it directly to the SMART portal.
    6. \n
\n
\n
\n\"\"","category":"NZ","pubDate":"Tue, 24 Mar 2026 20:10:07 GMT","guid":"https://our-hero.com/hero-flame-updates/smart-data-hero","dc:date":"2026-03-24T20:10:07Z","dc:creator":"Hero"},{"title":"New Reporting Update to View: Preview Hero's Enhanced Reporting Workflow!","link":"https://our-hero.com/hero-flame-updates/new-reporting-update-preview-new-hero-reporting-workflow","description":"

A new reporting update has landed! 

\n

Behind the scenes, we’ve been developing an enhanced reporting workflow designed to make reporting quicker, clearer, and easier for teachers. Schools will continue to have flexibility in how they report through Hero, supported with improved workflow tools.

\n

To see the full update and a preview of these tools, visit https://app.linc-ed.com/reporting-updates or head to the Quick Links menu > Reporting Updates > 'Visual Preview: Hero's Enhanced Reporting Workflow'.

","content:encoded":"

A new reporting update has landed! 

\n

Behind the scenes, we’ve been developing an enhanced reporting workflow designed to make reporting quicker, clearer, and easier for teachers. Schools will continue to have flexibility in how they report through Hero, supported with improved workflow tools.

\n

To see the full update and a preview of these tools, visit https://app.linc-ed.com/reporting-updates or head to the Quick Links menu > Reporting Updates > 'Visual Preview: Hero's Enhanced Reporting Workflow'.

\n\"\"","category":"NZ","pubDate":"Wed, 11 Mar 2026 04:50:55 GMT","guid":"https://our-hero.com/hero-flame-updates/new-reporting-update-preview-new-hero-reporting-workflow","dc:date":"2026-03-11T04:50:55Z","dc:creator":"Hero"},{"title":"Enhancements to Calendar & Excursions Notifications and Post Data Sharing","link":"https://our-hero.com/hero-flame-updates/enhancements-to-calendar-excursions-and-post-data-sharing","description":"

Calendar & Excursions

\n

Event notifications have been enhanced to activate the notification bell for staff and/or caregivers when an event

\n \n

In addition, caregivers will now be able to view (but not alter) their submitted responses when an event is closed.

\n

Post Data Sharing

\n

When creating/editing a post, it is common to embed an image or file from Google Drive. In order to make this visible to the post recipients, Hero currently updates the file permissions to ‘anyone with a link can view’. Nothing has changed in this process, but a new dialogue display has been added to notify the post creator that this will happen.

\n

\"Graphics

\n

 

\n


","content:encoded":"

Calendar & Excursions

\n

Event notifications have been enhanced to activate the notification bell for staff and/or caregivers when an event

\n \n

In addition, caregivers will now be able to view (but not alter) their submitted responses when an event is closed.

\n

Post Data Sharing

\n

When creating/editing a post, it is common to embed an image or file from Google Drive. In order to make this visible to the post recipients, Hero currently updates the file permissions to ‘anyone with a link can view’. Nothing has changed in this process, but a new dialogue display has been added to notify the post creator that this will happen.

\n

\"Graphics

\n

 

\n


\n\"\"","pubDate":"Wed, 11 Mar 2026 04:50:01 GMT","guid":"https://our-hero.com/hero-flame-updates/enhancements-to-calendar-excursions-and-post-data-sharing","dc:date":"2026-03-11T04:50:01Z","dc:creator":"Hero"},{"title":"Enhancements to Medical Room Lists, Triangulation & Data Walls, and School Pages!","link":"https://our-hero.com/hero-flame-updates/enhancements-19-feb-26","description":"

In addition to the major updates in this week’s release, we have included several additional enhancements to existing functionality.

\n

Medical Room List - Visibility options have been refined, and improvements have been made to the printing of profile images and names.

\n\"image1-3\"\n
\n

 

\n

Triangulate / Data Wall Assessment Reporting - To provide greater comparison when bringing data together, all assessments will now show the relevant timeframe for the current year (up to today’s date) along with the entire previous year. 

\n

\"image2\"

\n

Note: This change applies only to Triangulate Data and Data Walls. All other areas will continue to reference the counts entered for the individual assessment. 

\n

 

\n

\"image4-2\"

\n

 

\n

School Pages - Attaching an image or document to a School Page ‘About this Page’ will now show when staff view ‘About this Page’. 

\n

\"image17\"

\n
\n


","content:encoded":"

In addition to the major updates in this week’s release, we have included several additional enhancements to existing functionality.

\n

Medical Room List - Visibility options have been refined, and improvements have been made to the printing of profile images and names.

\n\"image1-3\"\n
\n

 

\n

Triangulate / Data Wall Assessment Reporting - To provide greater comparison when bringing data together, all assessments will now show the relevant timeframe for the current year (up to today’s date) along with the entire previous year. 

\n

\"image2\"

\n

Note: This change applies only to Triangulate Data and Data Walls. All other areas will continue to reference the counts entered for the individual assessment. 

\n

 

\n

\"image4-2\"

\n

 

\n

School Pages - Attaching an image or document to a School Page ‘About this Page’ will now show when staff view ‘About this Page’. 

\n

\"image17\"

\n
\n


\n\"\"","pubDate":"Thu, 19 Feb 2026 03:02:42 GMT","guid":"https://our-hero.com/hero-flame-updates/enhancements-19-feb-26","dc:date":"2026-02-19T03:02:42Z","dc:creator":"Hero"},{"title":"Improved Identification of Minor Partial Absences","link":"https://our-hero.com/hero-flame-updates/improved-identification-of-minor-partial-absences","description":"

Following feedback, we have made it easier for you to identify minor partial absences (i.e. those less than 120mins). This will enable you to track students who are consistently late.

Minimaps - View the green candy strip to identify a minor partial absence.

\n

\"image11-1\"

\n

 

\n

Attendance Analysis - A new column has been added for minor partial absences.

\n

\"image13-1\"

\n

 

\n
\n  \n Attendance Analysis\n - Additional column filtering and sorting options have been added to increase the usefulness of this report.\n
\n
\n  \n
\n
","content:encoded":"

Following feedback, we have made it easier for you to identify minor partial absences (i.e. those less than 120mins). This will enable you to track students who are consistently late.

Minimaps - View the green candy strip to identify a minor partial absence.

\n

\"image11-1\"

\n

 

\n

Attendance Analysis - A new column has been added for minor partial absences.

\n

\"image13-1\"

\n

 

\n
\n  \n Attendance Analysis\n - Additional column filtering and sorting options have been added to increase the usefulness of this report.\n
\n
\n  \n
\n
\n\"\"","category":"NSW","pubDate":"Thu, 19 Feb 2026 02:58:30 GMT","guid":"https://our-hero.com/hero-flame-updates/improved-identification-of-minor-partial-absences","dc:date":"2026-02-19T02:58:30Z","dc:creator":"Hero"},{"title":"Calendar & Excursions Additional Enhancements","link":"https://our-hero.com/hero-flame-updates/calendar-excursions-additional-enhancements","description":"

Following the exciting and successful release of Hero’s Calendar and Excursions feature, our team is continuing to make enhancements based on your feedback.  

\n

In this release:

\n \n

 

\n \n


","content:encoded":"

Following the exciting and successful release of Hero’s Calendar and Excursions feature, our team is continuing to make enhancements based on your feedback.  

\n

In this release:

\n \n

 

\n \n


\n\"\"","pubDate":"Thu, 19 Feb 2026 02:57:20 GMT","guid":"https://our-hero.com/hero-flame-updates/calendar-excursions-additional-enhancements","dc:date":"2026-02-19T02:57:20Z","dc:creator":"Hero"}]